Although offering university courses online provides a number of benefits both to students, who can take courses even from remote locations and have the flexibility of studying according to their own schedules, and to universities, which can serve more students without having to physically house the courses, online education also brings its own set of challenges. In particular, online learning often results in significantly higher student attrition than face-to-face education. Studies show that students enrolled in online courses are more likely to drop out than students taught in traditional classes, and further studies have shown this dropout rate is most directly related to students’ satisfaction with their online learning experience. The goal of the present study was to examine which characteristics of an online course that led to greater student satisfaction.

Published in: Canada International Conference on Education, 2018

• Date of Conference: 25-28 June, 2018
• DOI: 10.2053/CICE.2018.0131
• Electronic ISBN: 978-1-908320-90-2
• Conference Location: University of Toronto Mississauga, Canada