Abstract

The study examined enterprise risk management implementation and the operational performance of wholesale businesses in Southwest, Nigeria. The study specifically, examined the relationship between enterprise risk management implementation and competitiveness of wholesales businesses in Southwest, Nigeria; Investigated the relationship between enterprise risk management implementation and achievement of objectives by the wholesales businesses in Southwest, Nigeria; Examined the relationship between enterprise risk management implementation and customers’ satisfaction of wholesales businesses in southwest, Nigeria. The study adopted the descriptive research design of the survey type. Sample size for this study consisted of one thousand two hundred (1,200) respondents which was selected using multistage sampling techniques. Structured questionnaire was used to collect the data. Data collected were analyzed using descriptive statistics such as simple percentage inferential statistics while ANOVA was used to test the hypotheses. Findings of the study revealed that there is a significant relationship between enterprise risk management implementation and customers’ satisfaction of wholesale businesses in southwest, Nigeria. This study therefore concluded that enterprise risk management implementation improves operational performance of wholesale businesses in Southwest, Nigeria. Based on the findings of this study, it was recommended that business managers should be proactive in the adopting strategic risk management, safety measures should be put into consideration when engaging in any risky engagment.

Authors: Comfort Adeniyi Bolaji, Abisola Adelugba Iyabode

Published in: World Congress on Education (2024)

  • Date of Conference: 26-28 August, 2024
  • DOI: 10.20533/WCE.2024.0028
  • Electronic ISBN: 978-1-913572-71-6
  • Conference Location: Churchill College, Cambridge, UK

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